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Privacy policy

And use of cookies (connection trackers)

Last updated: July 17, 2026

This translation is provided for convenience. In the event of any discrepancy, the French version prevails.

At NOLEJ, we care about the confidentiality and protection of your personal data. We strive to be transparent in our data collection practices while providing you with a service you enjoy and trust.

This document explains how we collect, use, protect and share personal data about you, as well as when and how you can control what we collect and do with that data.

Our Privacy Policy applies to data collected through the products and services provided by our company NEURONYS SAS, which is the entity responsible for processing Personal Data, whose registered office is located at 99 A, boulevard Constantin Descat, 59200 Tourcoing, France, SIREN 840299580 (NOLEJ), which includes our websites, tools and services under the NOLEJ brand (our “Services”).

For any question about our Privacy Policy, you can email us at dataprivacy@nolej.io.

1. From whom do we collect personal data?

We do not collect personal data from learners, and we hold no identifiers relating to them. We only collect personal data in order to give Users (teachers and instructional designers) access to our Services.

2. What personal data do we collect?

“Personal Data” is information that NOLEJ collects and that can identify you as an individual, or that is defined as such under applicable laws or regulations. If you create an account with NOLEJ, and/or use our Services or communicate with us, we may collect the following personal data:

  • Last name
  • First name
  • Email address
  • Password
  • Country
  • Language
  • Personal data contained in the files you upload to our services
  • Any other personal data that you authorize us to collect or that you provide to us

We also collect, mostly automatically, other personal data about you:

  • Logs sent by your browser when you visit our services
  • Your usage statistics (what, where, when and how you use our services)
  • Your debugging information (logs, metadata or other information about your devices, media and experiences, in order to resolve an issue you may have with the Technology or to suggest desired features)
  • Information about your computing device (operating system, version of the device/browser used to access the services, versions of NOLEJ used)
  • Cookies used to operate and administer our services and improve your experience

3. How do we use your personal data?

We may store, process and use your personal information for the following purposes:

  • Providing information that is useful to us (usage statistics).
  • Analyzing our Services in order to maintain and improve them.
  • Responding to your customer support requests.
  • Developing new programs and services.
  • Personalizing our recommendations and improving your User experience.
  • Preventing fraud, criminally punishable activities or misuse of our Services, and ensuring the security of our IT systems, architecture and networks.
  • Complying with legal obligations and judicial proceedings, and protecting your rights, privacy, safety or property, as well as ours or those of other third parties.

NOLEJ may obtain personal data from Google APIs (Google Analytics) or Matomo, which generate audience statistics for our site. This personal data may include email addresses or geolocation information (excluding Users' precise addresses). This data will not be read by NOLEJ employees unless: a) a NOLEJ employee has obtained your consent to do so, or b) it is necessary for security purposes, or c) it is required to comply with applicable laws.

4. How long do we keep your personal data?

NOLEJ undertakes to keep your personal data for a period that does not exceed the purpose or purposes for which it is specifically stored, always in compliance with applicable laws and regulations and strictly within NOLEJ's legitimate interest. This period varies according to the purpose of the processing, as well as tax, accounting or legal obligations.

Once the purposes have been achieved, your personal data will be archived for the period required by applicable laws and regulations, until that period expires, at which point your personal data will be deleted.

Below you will find the retention period for personal data for each type of purpose:

Provision of the Services
Personal data
Account data, usage data, technical data, personalization data, input data, output data
Retention period
While the services are in use, until the termination date (TD). Data archived for 6 months after TD. Nolej offers by email, 3 months after TD, to erase the data. If agreed, full purge. Otherwise, purge 6 months after the termination date.
Legal basis
Performance of the contract
Improving, researching, developing and protecting the Services
Personal data
Account data, usage data, technical data
Retention period
While the services are in use + 6 months after TD, the account termination date
Legal basis
Legitimate interest
Promotion of the services
Personal data
Account data, usage data, technical data
Retention period
Until the user chooses to opt out, or 12 months after the personal data was collected.
Legal basis
Consent
Customer service (support)
Personal data
Customer request, account data, usage data, technical data
Retention period
For the duration of the handling of the customer request + 12 months from its resolution
Legal basis
Performance of the contract

The transmission, collection and storage of the data listed above are necessary to ensure proper use of the solution.

5. With whom do we share your personal data?

NOLEJ may share personal data in the following cases:

  1. With third-party service providers who help us provide and improve the services. These include content transformation providers, marketing, sales and billing service providers, and customer support service providers. All of these third parties are contractually bound to use your personal data only for the specific purposes of providing the services requested of them.
  2. If disclosure is reasonably necessary to (a) comply with a law, regulation, legal process or valid governmental request, or (b) protect or defend the safety, rights or property of NOLEJ, the public or any other person.
  3. In connection with a merger, acquisition, bankruptcy, dissolution, reorganization or similar transaction or other proceeding involving NOLEJ that includes or requires the transfer of personal data.
  4. To enforce our terms of use and/or prevent or detect fraud or security threats.
  5. With one or more providers of general-purpose artificial intelligence models, for the purposes of processing Input Data and generating Output Data. Your personal data is stored in the EU (France, Germany, or any other Member State of the European Union). Where such a provider is located outside the European Union, no transfer of your personal data to that third country takes place without appropriate safeguards being put in place, such as standard contractual clauses (SCCs) or binding corporate rules (BCRs).

6. Your rights

As part of our relationship, you have the following rights regarding the personal data that NOLEJ may hold about you:

  1. Access your personal data. You can ask us what personal data we hold about you and, if it is being processed, you can ask us for a copy of that personal data.
  2. Delete your personal data. We may need to keep this personal data as archived copies, even if you have requested its deletion, as required by laws and regulations. If we have shared your personal data with third parties, we will use every means at our disposal to ask them to delete it.
  3. Correct or update your personal data.
  4. Withdraw your consent to the processing of your personal data where we rely on consent as the legal basis for processing. You can withdraw your consent at any time, either through your account profile or through the hyperlink included in all our communications. It is in our legitimate interest to send you information emails about our products and services similar to those you have selected. Withdrawing your consent will not affect administrative messages, service announcements and messages about the terms and conditions.
  5. Object to the processing of your personal information.
  6. Restrict the processing of your personal information.
  7. Receive your personal data in a structured format (right to data portability).

You can exercise some of these rights through your account settings. Otherwise, you can send an email to dataprivacy@nolej.io or write to: NEURONYS SAS, 99 A, boulevard Constantin Descat, 59200 Tourcoing, France.

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

7. How do we protect your personal data?

We implement commercially reasonable technical, administrative and organizational measures to protect personal data, online and offline, against loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no transmission over the Internet or by email is ever completely secure or error-free. In particular, emails sent to or from us may not be secure. You should therefore take great care in choosing the information you send us through the service or by email. In addition, we are not responsible for any circumvention of the privacy settings or security measures contained in the services or on third-party websites.

8. Cookie policy

Users are informed that cookies may be installed automatically on their computer when they visit the nolej.io site. A cookie is a small file that stores information allowing the user to browse a site more easily. This data is also used to measure site traffic.

The data recorded by the cookies and trackers used is never resold to third parties.

The nolej.io site uses two categories of cookies and trackers.

  • Necessary. They remember your cookie choices and do not require your consent.
  • Audience measurement. They are placed only with your consent and allow us to recognize your return visits. Until you have made a choice, traffic is measured without cookies. If you reject them, no audience measurement takes place.

Your choice is kept for six months.

On the site, you can accept or reject these cookies in the “Cookie preferences” section, available at the bottom of every page.

Please note that if you completely disable the use of cookies and web storage objects, the functionality and use of the website may be affected.

9. Minors

Our services are not intended for Users under the age of 15. If you have reason to believe that a minor under 15 has provided personal information to NOLEJ through the service, please email us at dataprivacy@nolej.io. We will review your message and, where appropriate, delete the personal data.

10. Changes to our privacy policy

NOLEJ may amend its privacy policy by publishing a revised version on the website. If an update materially affects your rights or obligations under the privacy policy, we will inform you either by sending an email to the email address associated with your account or by providing a notification within the product. If you continue to use the services after a change, this means that you accept that change.

NOLEJ complies with French law, in particular Law No. 78-17 of 6 January 1978 (as amended) on information technology, data files and civil liberties, as well as the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).